Get in Touch With Us

If you have a question about something you have read on milkchurnpembs.co.uk, spotted an error, or want to flag a concern about a casino not on GAMSTOP, this is the page to use. Below is how to reach us, what we can help with, and where to go if you need independent support with gambling.

How to Reach Our Team

Email is the best way to contact us. Write to [email protected] and a member of our editorial team will read your message personally. We aim to reply within two working days, though this can stretch slightly during busier periods.

To help us answer quickly, please tell us upfront what your message concerns — for example, a factual query about wagering requirements, a correction to a bonus term, or a general question about how non GamStop casinos operate for GB players.

What We Can Help With

• Content questions — If a term like wagering requirements, game contribution to wagering, or withdrawal processing times is unclear in one of our guides, ask us to clarify it.
• Corrections — Casino offers, minimum deposits, and bonus terms change often. If you believe a detail on our best non GamStop casinos guide is out of date, tell us and we will look into it.
• Feedback on our reviews — If you have used one of the casinos we mention, such as Betmica, Kikibet or Betninja, and had an experience worth noting, we are interested to hear it, though we cannot verify individual customer disputes.
• Editorial or partnership enquiries — If you represent a casino brand, payment provider, or another organisation and want to introduce yourselves, explain who you are and what you have in mind.
• Suggestions for future coverage — Whether it is a payment method, a game category, or a licensing question you think we should cover in more depth, we welcome the idea.

What We Cannot Do

We are a research and comparison site, not a casino operator, and not a regulator. This means we cannot process withdrawals, resolve account disputes with a casino, or intervene in a specific complaint on your behalf. If you have an unresolved issue with a non GamStop casino, your first step should be that casino's own complaints procedure, followed by whatever dispute resolution service is named in its terms — bear in mind that operators licensed outside Great Britain sit outside UK Gambling Commission oversight, so the protections available may differ from those at a GB-licensed site.

If You Need Support With Gambling

If your message relates to a struggle with gambling rather than a query about our content, please say so plainly in your email so we can point you towards suitable resources rather than treating it as a general enquiry. Independent of anything we publish, GamCare offers free, confidential advice for anyone affected by gambling harm in the UK, and GAMSTOP allows GB residents to self-exclude from gambling companies licensed by the UK Gambling Commission. If you have already self-excluded through GAMSTOP, be aware that some overseas-licensed casinos sit outside that scheme, which is a key reason we cover deposit and loss limits, self-exclusion tools, and blocking software across our site.

After You've Written to Us

Every message is read by a real person — we do not rely on automated replies to close out enquiries. Once we have looked into your question, whether that means checking a bonus's terms, reviewing a wagering requirement figure, or simply answering a general query, we will follow up by email. If a correction is needed on any page, including our rankings or write-ups of operators such as WinnerIsland, Zombillion or Rivo, we will update the relevant page once we have verified the detail.

Thank you for taking the time to get in touch. Clear, accurate information depends on readers telling us when something needs a second look, and we take that seriously.